PRIVACY

Access Data and Hosting

 

Data Processing for Contract Execution and Contacting Us

2.1 Data Processing for Contract Execution

2.2 Customer Account

2.3 Contacting Us

 

Data Processing for Shipping Purposes

 

Data Processing for Payment Processing

4.1 Data Processing for Transaction Processing

4.2 Data Processing for Fraud Prevention and Payment Process Optimization

 

Advertising by Email

5.1 Email Newsletter with Registration

5.2 Email Newsletter without Registration and Your Right to Object

 

Cookies and Further Technologies

General Information

 

Contact Options and Your Rights

7.1 Your Rights

7.2 Contact Options

 

The data controller is:

AURA EXIMIA UG - Julia Grieger

Galgenstr. 3

91484 Sugenheim

Email: contact@auraeximia.com

 

We are delighted by your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

 

1. Access Data and Hosting

 

You can visit our web pages without providing any personal information. Each time a web page is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred, and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests in a correct presentation of our offer, which prevail within the framework of a balancing of interests, pursuant to Art. 6 (1) (f) GDPR. All access data is deleted no later than seven days after the end of your visit to the site.

 

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 

Our service providers are based and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: Israel, United Kingdom, USA.

 

The adequacy decision for the USA serves as the basis for the transfer to a third country, provided the respective service provider is certified. A certification is in place.

 

Our service providers are based and/or use servers in these countries: Brazil, Mexico, India, Ukraine.

For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Union.

 

2. Data Processing for Contract Execution and Contacting Us

 

2.1 Data Processing for Contract Execution

 

For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims as well as any legal update obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, since in these cases we absolutely need the data to process the contract, and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms.

 

Further information on the processing of your data, in particular on its transfer to our service providers for the purposes of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete contract processing, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

 

2.2 Customer Account

 

If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

 

2.3 Contacting Us

 

As part of customer communication, we collect personal data to process your requests in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, since in these cases we absolutely need the data to process your contact request. Which data is collected can be seen from the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

 

Live Chat Tool Ascend by Wix

For the purpose of customer communication, we use the live chat tool Ascend by Wix from Wix.com Ltd., 40 Nemal St., Tel Aviv 6350671, Israel ("Wix"). This serves to safeguard our legitimate interests in effective and improved customer communication, which prevail within the framework of a balancing of interests, pursuant to Art. 6 (1) (f) GDPR. Wix acts on our behalf as our processor.

 

Our service providers are based and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: Israel, United Kingdom, USA.

 

The adequacy decision for the USA serves as the basis for the transfer to a third country, provided the respective service provider is certified. A certification is in place.

 

Our service providers are based and/or use servers in these countries: Brazil, Mexico, India, Ukraine.

For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Union.

 

3. Data Processing for Shipping Purposes

 

For the fulfillment of the contract pursuant to Art. 6 (1) (b) GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 

4. Data Processing for Payment Processing

 

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

 

4.1 Data Processing for Transaction Processing

 

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who act on our behalf as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract pursuant to Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

 

If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 

4.2 Data Processing for Fraud Prevention and Payment Process Optimization

 

If necessary, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, processing of contested payments, accounting support). This serves pursuant to Art. 6 (1) (f) GDPR to safeguard our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.

 

5. Advertising by Email

 

5.1 Email Newsletter with Registration

 

If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent pursuant to Art. 6 (1) (a) GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data pursuant to Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

 

5.2 Email Newsletter without Registration and Your Right to Object

 

If we receive your email address in connection with the sale of a good or service and you have not objected to this, we reserve the right, on the basis of Section 7 (3) of the German Act Against Unfair Competition (UWG), to regularly send you offers for similar products, such as those already purchased, from our range by email. This serves to safeguard our legitimate interests in addressing our customers for advertising purposes, which prevail within the framework of a balancing of interests, pursuant to Art. 6 (1) (f) GDPR.

 

You can object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.

 

After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data pursuant to Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

 

Our service providers are based and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: Israel, United Kingdom, USA.

 

The adequacy decision for the USA serves as the basis for the transfer to a third country, provided the respective service provider is certified. A certification is in place.

 

Our service providers are based and/or use servers in these countries: Brazil, Mexico, India, Ukraine.

For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Union.

 

6. Cookies and Further Technologies

 

General Information

 

To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the storage duration in the overview in the cookie settings of your web browser.

 

Protection of Privacy on End Devices

When using our online offer, we use absolutely necessary technologies to provide the explicitly requested telemedia service. The storage of information in your end device or access to information that is already stored in your end device does not require consent in this respect.

 

For functions that are not absolutely necessary, the storage of information in your end device or access to information that is already stored in your end device requires your consent. We point out that if consent is not given, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the respective settings in your end device.

 

Subsequent Data Processing by Cookies and Further Technologies

 

We use such technologies that are strictly necessary for the use of certain functions of our website (e.g., shopping cart function). Through these technologies, the IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about the contents of the shopping cart) are collected and processed. This serves, within the framework of a balancing of interests, our overriding legitimate interests in an optimized presentation of our offer pursuant to Art. 6 (1) (f) GDPR.

 

Cookie Settings

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

 

If you have consented to the use of the technologies pursuant to Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

 

Use of Wix Statistics for Web Analysis

For the purpose of website analysis, data (IP address, time of visit, device and browser information, location information, and information about your use of our website) is automatically collected and stored using technologies from Wix.com Ltd., 40 Nemal St., Tel Aviv 6350671, Israel ("Wix"), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymised usage profiles are not combined with personal data about the bearer of the pseudonym without a separately granted, explicit consent. Wix acts on our behalf as our processor.

 

Our service providers are based and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: Israel, United Kingdom, USA.

 

The adequacy decision for the USA serves as the basis for the transfer to a third country, provided the respective service provider is certified. A certification is in place.

 

Our service providers are based and/or use servers in these countries: Brazil, Mexico, India, Ukraine.

For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Union.

 

7. Contact Options and Your Rights

 

7.1 Your Rights

 

As a data subject, you have the following rights:

 

Pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

 

Pursuant to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;

 

Pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary

 

to exercise the right to freedom of expression and information;

 

for compliance with a legal obligation;

 

for reasons of public interest; or

 

for the establishment, exercise, or defense of legal claims;

 

Pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as

 

the accuracy of the data is contested by you;

 

the processing is unlawful, but you oppose its erasure;

 

we no longer need the data, but you need it for the establishment, exercise, or defense of legal claims; or

 

you have objected to the processing pursuant to Art. 21 GDPR;

 

Pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller;

 

Pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

 

Right to Object

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are reasons arising from your particular situation.

 

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing is for the establishment, exercise, or defense of legal claims.

 

This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.

 

7.2 Contact Options

 

If you have any questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as revocation of granted consents or objection to a particular data use, please contact us directly using the contact details in our imprint.